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Sending Weply leads to Adversus (Leads API)

Sending Weply leads to Adversus (Leads API)

Updated:
March 9, 2026

Weply can automatically send leads from your live chat directly into Adversus. When a visitor submits their details through the chat, a new Lead is created and placed in the campaign and pool of your choice.

Our Customer Success team handles the technical setup. This guide walks you through what information we need and where to find it in Adversus.

How it works

Weply connects to Adversus via the leads API:

https://api.adversus.io/v1/leads

Authentication uses a Basic Authentication token based on your username and password encoded in Base64. You just need to provide the credentials, and we handle the encoding on our end.

Step 1: Provide your login credentials

Please share the Basic Authentication credentials securely with your Customer Success Manager.

We recommend creating a dedicated user for Weply to keep the integration separate from personal accounts and make access easier to manage.

Step 2: Find your Campaign ID and Pool ID

All leads in Adversus are linked to a specific campaign and pool. To make sure leads land in the right place, we need:

  • Campaign ID: the ID of the campaign leads should be assigned to
  • Pool ID: the ID of the lead pool within that campaign
  • Segment ID (optional): only required if your campaign uses a segment type set to "user" or "manual". If you are unsure whether this applies to you, check with your Adversus administrator.

You can find these in your Adversus account settings or by contacting your Adversus administrator. If you are unsure which campaign or pool to use, confirm this before reaching out to us.

Step 3: Check which fields to include

Adversus stores lead information in Master Data fields. Each field has a unique ID that we use to map the right data to the right place. Because these IDs are specific to your Adversus setup, we need you to look them up and share them with us.

  • Please find the Master Data IDs for the following required fields:
    • Name: the field that holds the lead's full name
    • Phone: the field that holds the phone number
    • Email: the field that holds the email address
    If you'd also like us to send the following, make sure the fields exist in your Master Data setup (or ask your administrator to create them) and share their IDs:
    • Entry page: the URL of the page the visitor was on when they started the chat
    • Chat transcript: the full transcript of the chat conversation
    Your Adversus administrator can help locate or create these fields if needed.

    • Step 4: Send us your details

    Once you have everything ready, send the following to your Customer Success manager and we'll take care of the rest:

    • Basic Authentication credentials shared securely with your Customer Success manager
    • Campaign ID
    • Pool ID
    • Master Data field IDs for Name, Phone, and Email
    • Any additional Master Data field IDs for extra fields (e.g. entry page, chat transcript)
    • Segment ID (optional - only needed if your campaign uses user or manual segment types)

    Note: Lead status is set to new by default. Let us know if you need a different status applied.

    Further reading

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