Customer Case
-
Uggerhøj Biler

Car dealership is personally available online 24 hours a day

Uggerhøj Biler
A blue speech bubble on a black background.
A blue circle with a check mark in the middle.

24%

CHAT BECOME
HOT LEADS

A black background with a blue moon and the word sleep on it.

52%

LEADS OUTSIDE
OFFICE HOURS

‍

Last updated: January 2024

Controller

Uggerhøj Biler

The solution

Uggerhøj aims to create a strong engagement locally, which also means that they wanted to be available online. Uggerhøj chose to supplement their own chat with Weply's chat solution to deliver the best possible service to their website visitors.

Mads Aagaard shares their experience
Uggerhøj is one of Denmark's largest car dealerships, selling both new and used cars. In addition, they also have authorized workshops to guarantee that cars are maintained and serviced according to the manufacturer's requirements.
Uggerhøj Biler

The results

With Weply, Uggerhøj is available 24 hours a day, 365 days a year with real people in the other end. Uggerhøj experiences that it creates value for the customer to get a quick and serious answer, which is important for Uggerhøj, as customer contact is one of the cornerstones of their work.

  • Weply makes sure that Uggerhøj is available to their visitors and provides apersonalized service from the start.
  • Round-the-clockstaffing ensures they capture the nearly 60% of leads generated outside officehours
  • They feel that they take the pressure off their phones by handling more inquiries inthe chat.

‍

"Now, we are always available to our customers and it has taken some of the pressure of our phones"
Mads Aagaard
,
Controller
No items found.

What Weply provided

A blue start sign with the word start on it.

Easy onboarding

Copy paste script on your website and get started within a few minutes.
A line drawing of a funnel with a dollar sign.

Sales qualified leads

Optimize the sales process by receiving leads directly in your inbox.
A blue line drawing of two people with speech bubbles above their heads.

External chat consultants

Get trained chat consultants to handle enquiries on your behalf.
A blue icon of a clock with a date.

Human interactions 24/7

There is a human being on the other end day and night 365 days a year.
A blue square with a white rectangle in the middle.

Customer platform with all data

Get an easy overview of your development, chat dialogues, leads, invoices, etc.
A blue line drawing of a person wearing a headset.

Personal contact person

Your Customer Success Manager helps your business reach new heights.

See more Weply customer stories

Lykkebo Painting Company

Lykkebo Painting Company

“Since we started using Weply, we’ve been able to increase our number of customers - without raising our budget.”
See their story →
Hanna Norden

Hanna Norden

How they got more customers with same budget.
See their story →
Mine Arvinger

Mine Arvinger

How they got more customers with same budget.
See their story →
Merrild LavAzza

Merrild LavAzza

In just af few days, the investment was paid off.
See their story →

Så lett er det å komme i gang med å få flere leads

A blue icon of a gear wheel with a check mark.

1. Installer chatten på bare fem minutter

Du får tilsendt et skript som skal settes inn på nettsiden din. Hvis du trenger teknisk veiledning, hjelper vi selvfølgelig gjerne til.
A blue line drawing of two people with speech bubbles above their heads.

2. Vi tar oss av kundehenvendelser

Vi håndterer alle henvendelser på chatten 24/7 hver eneste dag, og hjelper kundene dine med å finne informasjonen de trenger.
A line drawing of a funnel with a dollar sign.

3. Vi sender varme leads videre til deg

Vi innhenter informasjon om kundens behov, og sender kjøpsklare leads rett til innboksen og CRM-systemet ditt.
Gratis 7-dagers prøveperiode