Install Weply Chat onto Squarespace site
Updated:
August 31, 2022
Before you start:
Before you follow these steps, be sure to have the following things ready:
- Chat integration script from Weply
- Log into your Squarespace admin site
- Select the website you want to edit
- Navigate to the Home menu
- Under Utilities choose Website Tools
- Click on Code Injection
- Insert the script under the text field Footer
- Click on Save
Can't see your chat?
- Remember to clear your cache! In some cases, your website may not update immediately and has a 'clear cache' function.
- Browsers also keep a cache of websites. You may need to clear the cache on the browser you're using.
Here are some guides on how to do so: Google, Safari, Microsoft Edge - Did you install the chat onto a staging server? Maybe the chat isn't set up to be shown on your staging server due to URL restrictions. In that case, contact support.
- You can also find a full guide from Squarespace on how to install scripts using code injection here
- If none of the above worked, contact Weply support.
What's next?
- Make sure that you are getting email notifications from Weply so you do not miss any potential customers.
Here's how you set that up on Apple iOS and Android. - Push chat events to your Google Analytics account to get a better overview of the customer journey.