WeplyChat is an AI-powered customer support and lead generation platform that uses advanced agents to handle customer inquiries 24/7 in over 50 languages.

How long does it take to set up?

Setup is instant. You can train the AI on your website URL or documents in minutes and deploy the chat widget immediately.

Does it integrate with my CRM?

Yes, WeplyChat integrates seamlessly with popular tools like HubSpot, Slack, WhatsApp, and thousands of other apps via Zapier.

Is there a free trial available?

Yes, we offer a free trial so you can experience how the AI handles your specific business needs before committing to a plan.

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About Weply

What is Weply?

Weply is a managed lead conversion service using chat. We put human conversation experts on your website 24/7, backed by AI, to convert visitors into qualified leads and handle support queries on your behalf. We represent your brand in every conversation, so your website never goes unanswered.

How is Weply different from an AI chatbot?

Almost all AI chatbots are built and trained for support-only, meaning they lack the skills of real efficient lead generation. On top of that an AI chatbot can hallucinate and frustrate visitors in loops. Weply combines AI with human experts. Our AI (WeAssist) retrieves answers from your knowledge base in real time, and a human agent verifies every response before it's sent. Across 2,500+ clients, this human-led approach converts at more than double the rate of pure AI alternatives.

What results can I expect to get from deploying Weply?

Across our +2500 customers we see an average conversion rate from conversation to qualified lead of 33%. It ranges from 10-55% pending industry, lead qualification demands and the amount of high-intent traffic you generate. Besides getting you more customers, Weply also help taking care of the support conversations and other types of conversations that come through your website.

What industries does Weply work with?

Weply works with businesses across many industries, including automotive, travel, construction, professional services, e-commerce, and technology. We serve both SMEs and enterprises and operate in most major European languages.

What is WeAssist?

WeAssist is our AI-powered support tool, included in every new Weply subscription. When a visitor asks a support question, WeAssist retrieves the answer from your website, knowledge base, or uploaded documents. A human agent reviews it before sending. The result is accurate, on-brand responses to every support query. Without hallucination risk.

What is WeSights?

WeSights is Weply's conversational analytics platform. It shows you what visitors ask, which pages trigger the most conversations, which campaigns bring buyers, and where visitors drop off. It's the intelligence your standard analytics tools were never built to provide. Qualitative data from real conversations, connected back to your traffic sources.

Can I integrate Weply with my stack?

Yes. Weply can pass lead and conversational data to almost any system through our webhooks. We also see customers utilizing Zapier or Make to easily do integration between Weply and their stack. See more on our integration page.

Pricing and billing

How much does Weply cost?

Weply's Standard plan includes a monthly subscription plus a fee per qualified lead delivered. You only pay for leads that meet the qualification criteria you define. Enterprise pricing is custom. Contact us or start a free trial to see results before committing to anything.

What counts as a qualified lead?

A qualified lead is defined by you. Before we go live, we agree on exactly what qualifies, the contact details required, the intent signals, and any criteria specific to your business. You only pay for conversations that meet the definition we agreed on together.

Are there any setup fees or hidden costs?

No. There are no setup fees, no integration fees, and no hidden charges. You pay the monthly subscription and the per-lead fee. That's it.

Can I cancel at any time?

The Standard plan normally runs on a rolling quarterly basis unless otherwise agreed. If Weply isn't delivering the results you need, you can cancel.

Getting started

How does the free trial work?

You get seven days of fully managed lead conversion for free. Our human agents and AI go live on your website, deliver qualified leads, and handle support. We set everything up with you. No credit card required, and every lead generated during the trial is yours to keep.

How long does it take to go live?

Most businesses are live within 1-2 days. We handle the setup with you, guide you for installing the chat script on your website, briefing our agents and AI on your business, and configuring your lead qualification criteria and brand settings.

Do I need to install anything?

Yes, a small script on your website, similar to installing Google Analytics to get the chat widget live on your website. We guide you through the process. It takes a few minutes and doesn't require a developer in most cases.

Will visitors know they're not talking to someone at my company?

Most don't ask. When they do, our agents are transparent. What visitors consistently notice is that they got a real, accurate answer quickly, at whatever hour they arrived. That's what builds trust.

Security and compliance

Is Weply GDPR compliant?

Yes. Every conversation handled by Weply is fully GDPR-compliant. We provide clear data processing agreements, transparent data flows, and the documentation your legal and privacy teams require.

Is Weply ISO 27001 certified?

Yes. Weply is becoming ISO 27001 certified for information security management. ISO 42001 AI governance certification is on our roadmap for late 2026.

Where is visitor data stored?

All data is processed and stored in compliance with GDPR requirements within the European Union. For specific data residency details, contact our team.

Can I get a Data Processing Agreement (DPA)?

Yes. We provide a DPA as standard for all clients. It's part of our onboarding process and available on request before you sign up.

Frequently asked questions

About Weply

Pricing and billing

Getting started

Security and compliance

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