Frequently asked questions

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About Weply

Can I integrate Weply with my stack?

Yes. Weply can pass lead and conversational data to almost any system through our webhooks. We also see customers utilizing Zapier or Make to easily do integration between Weply and their stack. See more on our integration page.

What is WeSights?

WeSights is Weply's conversational analytics platform. It shows you what visitors ask, which pages trigger the most conversations, which campaigns bring buyers, and where visitors drop off. It's the intelligence your standard analytics tools were never built to provide. Qualitative data from real conversations, connected back to your traffic sources.

What is WeAssist?

WeAssist is our AI-powered support tool, included in every new Weply subscription. When a visitor asks a support question, WeAssist retrieves the answer from your website, knowledge base, or uploaded documents. A human agent reviews it before sending. The result is accurate, on-brand responses to every support query. Without hallucination risk.

What industries does Weply work with?

Weply works with businesses across many industries, including automotive, travel, construction, professional services, e-commerce, and technology. We serve both SMEs and enterprises and operate in most major European languages.

What results can I expect to get from deploying Weply?

Across our +2500 customers we see an average conversion rate from conversation to qualified lead of 33%. It ranges from 10-55% pending industry, lead qualification demands and the amount of high-intent traffic you generate. Besides getting you more customers, Weply also help taking care of the support conversations and other types of conversations that come through your website.

How is Weply different from an AI chatbot?

Almost all AI chatbots are built and trained for support-only, meaning they lack the skills of real efficient lead generation. On top of that an AI chatbot can hallucinate and frustrate visitors in loops. Weply combines AI with human experts. Our AI (WeAssist) retrieves answers from your knowledge base in real time, and a human agent verifies every response before it's sent. Across 2,500+ clients, this human-led approach converts at more than double the rate of pure AI alternatives.

What is Weply?

Weply is a managed lead conversion service using chat. We put human conversation experts on your website 24/7, backed by AI, to convert visitors into qualified leads and handle support queries on your behalf. We represent your brand in every conversation, so your website never goes unanswered.

Frequently asked questions

About Weply

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