About Mine Arvinger
Legal advisory firm gets significantly more enquiries and conversions
50%
LEADS OUTSIDE OPENING HOURS
44%
CHATS BECOME QUALIFIED LEADS
The Challenge
Mine Arvinger had succeeded in driving strong traffic to their website, but lacked a way to interact with visitors in real time. Potential clients researching inheritance law, wills, or family legal matters were arriving on the site, often outside office hours, with no way to engage beyond a contact form.
The result
Since adding Weply, Mine Arvinger has made it significantly easier to handle incoming leads. Weply's agents welcome visitors on the website and help guide them through the initial advisory process, collecting the essential information that forms the foundation for a productive first conversation when the lawyers follow up.
This means Mine Arvinger's team can better meet the client's needs from the first call, converting more website visitors into actual sales. They have also experienced better utilisation of their marketing budget, with a significant increase in both enquiries and conversions.
Mine Arvinger now handles visitor enquiries within seconds, around the clock, all year. Their potential clients are helped by real people, ensuring they receive the initial information they need. Almost half of all conversations become warm leads, making it easier for the legal team to handle follow-ups. They have seen a significant increase in both enquiries and conversions.
About Mine Arvinger
What we believe, and what we've built because of it.
44% lead conversion rate
Almost half of all conversations on Mine Arvinger's website become warm, qualified leads. Potential future clients who have already shared their situation and are ready to be contacted by a lawyer.
50% of leads outside office hours
Half of all leads arrive when the legal team has gone home. Inheritance and estate planning questions don't follow office hours. Potential clients research in the evenings and at weekends, and Weply is there when they do.
Clients briefed before the first call
Weply's agents collect essential information during the conversation like the client's situation, their questions, and their needs. When the lawyer calls back, the conversation starts with context, not from scratch.
Better return on marketing spend
Mine Arvinger's website traffic was already strong. Weply converted more of it into actual consultations and sales, a significant increase in both enquiries and conversions from the same marketing budget.
We can feel that the client has already been introduced to certain things before we call them back.
Thomas Vasileiou
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