The Challenge
Mine Arvinger had succeeded in driving strong traffic to their website, but lacked a way to interact with visitors in real time. Potential clients researching inheritance law, wills, or family legal matters were arriving on the site, often outside office hours, with no way to engage beyond a contact form.
The result
Since adding Weply, Mine Arvinger has made it significantly easier to handle incoming leads. Weply's agents welcome visitors on the website and help guide them through the initial advisory process, collecting the essential information that forms the foundation for a productive first conversation when the lawyers follow up.
This means Mine Arvinger's team can better meet the client's needs from the first call, converting more website visitors into actual sales. They have also experienced better utilisation of their marketing budget, with a significant increase in both enquiries and conversions.
Mine Arvinger now handles visitor enquiries within seconds, around the clock, all year. Their potential clients are helped by real people, ensuring they receive the initial information they need. Almost half of all conversations become warm leads, making it easier for the legal team to handle follow-ups. They have seen a significant increase in both enquiries and conversions.
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