Your brand speaks to every visitor. WeAssist makes sure it says the right thing

Half of all conversations on your website aren't sales conversations. They're support queries. WeAssist AI agent and our experts handle every one in real-time. Accurate, verified, on-brand. Without you lifting a finger.

The WeAssist workflow

Three steps. One human checkpoint.

1. Visitor asks. Our human agent receives

A visitor sends a support query. Our agent receives it and activates WeAssist instantly. The AI search your knowledge base and comes back with an answer.

2. AI agent retrieves. Human decides.

WeAssist surfaces the answer. Sourced, ready to use. Our expert can send it as-is, rewrite it in their own words, or discard it and answer manually. The AI suggests. The human expert chooses.

3. Verified answer. On-brand response.

The answer that reaches your visitor is the answer a human approved. Accurate. On-brand. Fast. The experience of instant support, without the risk of what happens when AI answers alone.

Handled by AI agent. Approved by humans.

Because your visitors and brand deserves better than an AI answer nobody checked.

WeAssist knows your business before the first question arrives

The knowledge base is where your assets for support lives. WeAssist scrapes the relevant parts of your website, your can upload additional support documents, manuals and product sheets, while our customer success team makes sure to guide through content gaps and support FAQs.